Welcome to countingloves.com! Before using our services and conducting any transaction, please read the following Terms and Conditions of Use and Service carefully. These Terms govern the use of our website, application, and all associated services, as well as the purchase and subscription of our products and features. By accessing and using our platform, you declare that you have read, understood, and agree to the terms described below. If you do not agree, do not use our services.
This platform aims to license the use of its software and provide tools and services to assist and optimize the user experience.
The platform is characterized by providing the following service: Creating an exclusive page for couples through the filling of a form.
The platform conducts remote sales electronically of the following products or services: Generation of a QR Code that directs to the couple's exclusive page.
The contracting of services may occur through recurring subscription or another form of payment specified on the platform.
This Term establishes obligations contracted freely and spontaneously, for an indefinite period, between the platform and individuals or legal entities, users of the website and application.
By using the platform, the user fully accepts these rules and undertakes to observe them, under the penalty of applicable penalties.
Acceptance of this instrument is essential for access to and use of any services provided by the company. If you do not agree with the provisions of this instrument, the user should not use them.
All technical solutions available to the platform manager will be used to allow access to the service 24 hours a day, 7 days a week. However, at any time, navigation on the platform or on any of its pages may be interrupted, limited, or suspended for updates, modifications, or any action necessary for its proper functioning.
Access to the platform's features will require prior registration and, depending on the chosen services or products, the payment of the corresponding amount.
When registering, the user must provide complete, recent, and valid data, being exclusively responsible for keeping said data updated, as well as the user commits to the veracity of the provided data.
The user undertakes not to inform their registration and/or access data to third parties, being fully responsible for the use made of them.
By registering, the user declares and guarantees expressly to be fully capable, being able to exercise and enjoy the services and products freely.
The user must provide a valid email address, through which the site will make all necessary communications.
After confirming the registration, the user will have a login and a personal password, which ensures the user individual access to the same. Thus, it is the user's responsibility to maintain said password confidentially and securely, avoiding unauthorized access to personal information.
Any activity performed using the password will be the user's responsibility, who must promptly inform the platform in case of misuse of the respective password.
The user may, at any time, request the cancellation of their registration on the website and application. Their deregistration will be carried out as quickly as possible, provided there are no outstanding debts.
By registering, the user acknowledges and accepts to receive informational materials through the company's platforms.
By accepting the Terms and Privacy Policy, the user expressly authorizes the platform to collect, use, store, process, assign, or use the information derived from the use of services, the website, and any platforms, including all information filled out by the user at the time of registration or update, in addition to other expressly described in the Privacy Policy that must be authorized by the user.
Service prices may be adjusted unilaterally, with prior notice to the user.
Payment can be made by credit card or other electronic means.
The cancellation of the subscription will result in the loss of access to the service at the end of the current cycle.
The user may cancel the contracting of services according to the terms defined at the time of contracting. Furthermore, the user may also cancel the services within 7 (seven) days after contracting, by contacting customer service in accordance with the Consumer Protection Code (Law No. 8,078/90).
The service may be canceled by:
AUTOMATIC RENEWAL:
By subscribing to a plan, the user expressly authorizes the automatic renewal of the selected package at the end of the current period, whether monthly, annual, or any other plan available on the platform. The renewal will be processed using the payment method previously provided by the user.
Cancellation of automatic renewal must be requested before the renewal date of the current billing cycle, either through the user's account on the platform or by contacting support at support@countingloves.com. Failure to cancel in a timely manner will result in automatic renewal and the corresponding charge.
Automatic renewals are non-refundable, as the service will be available to the user throughout the entire renewed cycle.
It is the user's responsibility to keep payment information up to date and monitor renewal dates to avoid unwanted charges.
Data processing follows the guidelines of the General Data Protection Law (LGPD - Law 13,709/2018). By using our services, the user agrees to the collection and storage of data as described in the Privacy Policy.
This Term grants users a non-exclusive, non-transferable, and non-sublicensable license to access and use the platform and the services and products made available by it.
The structure of the site or application, trademarks, logos, trade names, layouts, graphics, interface design, images, illustrations, photographs, presentations, videos, written and audio content, computer programs, databases, transmission files, and any other information and intellectual property rights of the legal entity observed the terms of the Industrial Property Law (Law No. 9,279/96), Copyright Law (Law No. 9,610/98), and Software Law (Law No. 9,609/98), are duly reserved.
These Terms of Use do not transfer or assign any right to the user, so access does not generate any intellectual property rights to the user, except for the limited license granted herein.
The use of the platform by the user is personal, individual, and non-transferable, and any unauthorized, commercial, or non-commercial use is prohibited. Such uses will constitute a violation of the intellectual property rights of the legal entity punishable under applicable law.
We reserve the right to modify, suspend, or interrupt our services, in whole or in part, at any time and without prior notice.
The items described in this instrument may be changed unilaterally and at any time by the platform to adapt or modify the services, as well as to meet new legal requirements. The changes will be disclosed on the website and application, and the user may choose to accept the new content or cancel the use of the services if they are a subscriber to any service.
The company will not be responsible for any direct, indirect, incidental, special, or consequential damage, including but not limited to damages related to data loss, lost profits, or service failures, except in cases of willful misconduct or gross negligence by the platform.
The services offered may, at any time and unilaterally, and without any prior notice, be discontinued, altered in their characteristics, as well as restricted for use or access.
In case of any doubt, suggestion, or problem with the use of the platform, the user can contact support through the email support@countingloves.com.
These user service support will be available on the following days and times: Monday to Friday, from 9 am to 6 pm.
It is the user's responsibility:
It is the platform's responsibility:
The platform is not responsible for external links contained in its system that may redirect the user to an environment outside its network.
External links or pages that serve any illicit, violent, controversial, pornographic, xenophobic, discriminatory, or offensive information may not be included.
Without prejudice to other legal measures, the company may, at any time, warn, suspend, or cancel the user's account:
Failure to observe the obligations agreed upon in these Terms of Use or applicable legislation may, without prior notice, result in the immediate unilateral termination by the legal entity of all services provided and the blocking of the user.
All relationships established herein will be governed by Brazilian law, and any controversies and judicial disputes arising from this instrument must be processed before the Court of the District of Inhapim/MG.